POLICY
Global Squash Festival – Effective Date: May 2026
Global Squash Festival is operated by BGCJ LLC, a Utah, USA limited liability company (DBA Global Squash Festival) (“we,” “us,” “our”).
This Privacy Policy explains how we collect, use, and protect your personal information when you register for or participate in our events, use our website, or communicate with us.
By using our services, you agree to the terms outlined below.
1. Information We Collect
We may collect the following personal information:
- Full name
- Email address
- Phone number
- Date of birth
- Nationality and country of residence
- Emergency contact details
- Squash level / player rating (including SquashLevels data where applicable)
- Event registration details
- Payment and billing information
- Communication history and preferences
- Travel or accommodation details (where applicable for event logistics)
2. How We Collect Information
We collect personal information when you:
- Register for a Global Squash Festival event
- Complete a booking or payment
- Fill in forms on our website
- Subscribe to our mailing list
- Contact our team directly
- Participate in event-related activities
3. Payment Processing
All payments are processed securely through third-party providers:
- WeTravel
- Stripe
We do not store full credit card or banking details on our systems. All payment information is handled directly by these providers in accordance with their own privacy and security policies.
4. Email Communications
We use:
- Mailchimp
to manage email communications.
If you opt in, you may receive updates about events, registrations, schedules, and related announcements. You can unsubscribe at any time using the link included in every email.
5. Website Hosting and Cookies
Our website is built and managed using:
- WordPress
- Elementor
These platforms may use cookies and similar technologies to ensure the website functions properly, improve performance, and analyze visitor behavior.
We may also use basic analytics tools to understand website usage. This data is aggregated and does not directly identify individual users.
6. How We Use Your Information
We use the collected information to:
- Process registrations and payments
- Manage event participation and logistics
- Communicate important updates and schedules
- Provide customer support
- Improve our events and services
- Send marketing communications (if you have opted in)
- Comply with legal and financial obligations
7. Data Sharing
We do not sell your personal data.
We may share limited personal information with:
- Payment processors (WeTravel, Stripe)
- Email communication providers (Mailchimp)
- Event staff, coaches, and operational partners
- Service providers necessary for event delivery
- Legal or regulatory authorities if required by law
All third parties are required to handle data securely and only for the intended purpose.
8. Data Security
We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, misuse, or loss.
However, no online system or electronic storage method is 100% secure, and we cannot guarantee absolute security.
9. International Data Transfers
As Global Squash Festival operates internationally, your information may be transferred to and processed in countries outside your place of residence, including the United States and locations where our service providers operate.
10. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data
- Withdraw consent for marketing communications
To exercise these rights, contact us at the email listed below.
11. Data Retention
We retain personal data only as long as necessary for:
- Event administration and participation
- Legal, accounting, and tax obligations
- Future event communication (unless you opt out)
12. Third-Party Services
We rely on trusted third-party platforms to deliver our services, including WeTravel, Stripe, Mailchimp, WordPress, and Elementor.
Each third party has its own privacy policy governing how they process personal data.
We encourage you to review their respective policies.
13. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.
14. Contact Us
For any questions, data requests, or privacy concerns:
Global Squash Festival (BGCJ LLC)
Email: hello@globalsquashfestival.com
Location: Utah, United States